From now on it is possible to pick up orders on request directly from our warehouse in Korschenbroich-Glehn.
THIS IS HOW IT WORKS:
1. Order as usual in our shop at www.rieker-shop.de, choose the desired payment method (all common payment methods except bank transfer are possible) and select the shipping method Click & Collect.
2. The ordered goods will be prepared for pick-up. The order is ready for pick-up 2 hours after receipt of the order confirmation. Pick-up is possible from monday to friday (except on public holidays in NRW) from 09.30 to 16.30 directly at our warehouse in 41352 Korschenbroich-Glehn, Glehner Heide 8. Please have your identity papers and your order confirmation ready for identification on site.
3. If after trying on at home it should be determined that the ordered articles do not fit or do not please, the order can be revoked by telephone under 02182-6974400 or by e-mail to firstname.lastname@example.org. The unwanted articles can then be returned to our warehouse at the times indicated above.
In order to protect your health and the health of our employees, we pay attention to hygienically perfect conditions:
• The collection can only be made through a separately signposted entrance.
• A safety distance to other persons must be maintained during collection as well as a medical mask (FFP2, KN95 or surgical mask) must be worn.
• Order or payment on site is not possible.
• We ask to refrain from trying-on on the spot.
We ask for your understanding!
ADVANTAGES AT A GLANCE
1. Fastest possible receipt
2 hours after ordering
the goods can be picked up
with order confirmation & ID card
at a specially signposted pick-up area.
The well-protected, wrapped goods will not be passed on to DHL.
The package will be handed out from our warehouse staff in compliance with the minimum distance.
USUAL ORDER PROCESS
1st possibility: ORDER ONLINE
2nd possibility: ORDER BY TELEPHONE
WE ARE HERE FOR YOU