Shipment restrictions abroad
When delivering items addressed to business addresses abroad (e.g. companies, retailers, authorities, shopping centers, etc.), problems may occur due to official measures (e.g. ordered business closures). It may be that such items cannot be delivered, nor is it possible to inform the addressee that they can be picked up in a parcel shop. This may result in delays and unwanted returns. We therefore ask you to clarify the local conditions with the recipient of your shipments and ensure that delivery is possible.
Due to the significant increase in parcel shipping volumes, there are restrictions on DHL parcel sizes in some European countries:
Greece and Italy: maximum size 40 x 40 x 40 cm
France: maximum size 60 x 60 x 60 cm
Due to the size restriction, only a limited number of items can be sent. In individual cases our support team will contact you if the packaging of your order exceeds the required maximum size.
Shipping to Great Britain and Ireland is unfortunately not possible at the moment.
Longer delivery times are to be expected in general.
For the following non-European destinations we unfortunately do not offer shipping due to the current situation:
• New Zealand
• Saudi Arabia
• United States